Medication Errors | CCSD HealthOffice Support

Medication Errors


If a medication error occurs, the following steps must be taken: 

* Follow emergency procedures if student's condition worsens. 

* Notify the school nurse. The school nurse will determine if the licensed health care provider needs to be notified. 

* Notify the site administrator/designee. 

* Notify the parent(s)/guardian(s) of the involved student(s)


Medication errors INCLUDE, but NOT limited to, the following:

* Wrong Student 

* Wrong Dose 

* Wrong Time.   Medication MUST be given within a one (1) hour period before or after the prescribed time. 

* Wrong Route 

* Omission.  Not giving the medication when student is at school but forgot to come to the health office.

* Wrong Medication


* Not giving the medication because the medication has not been made available by the parent/guardian - NOT to fill out incident tab; just document missed medication due to no med available/parent did not provide.





  • Open an Office Visit for the student in Healthmaster. 
  • Utilize the “Med Error” global template and complete the incident tab to document med errors in HMS.
  • Complete all tabs including the "Incident" tab
  • Document "Details" section of the Incident tab
  • For "Body Parts" section select best choice and document details in the "Comment" secton.

  Click here for screen shot on Med Error documentation   

The school nurse must then retrain staff members involved, complete verification of training and document a corrective action plan on the Medication/Procedure Error Corrective Action Plan (HS-125). 


The school nurse will review the orders, policies, and/or procedures of the medication incorrectly administered. The trainee will provide a return demonstration consistent with the current CCSD skills checklist, policy, and/or procedure. Utilize the Medication Administration Skills Checklist, (HS-184) for medication errors. The trainer should refer to the checklist to verify proper demonstration of skills, if applicable. The retraining must address the specific deficiency that resulted in the error.

Send a copy of the Medication/Procedure Error Corrective Action Plan (HS-125) to Health Services, Attn: Director of Health Services.  The re-training must address the specific deficiency which resulted in the error.  Utilize the Medication Administration Skills Checklist (HS-184) for medication errors.


Nurses/FASA MUST use the incident tab (under an office visit - medication error template) when an error occurs. ANY theft or missing medication REQUIRES completion of an incident tab.



If a medication is dropped or wasted, you do not have to fill out the incident tab.  Click here for a screen shot for a wasted or dropped med.


Please review the inventory count frequently in HMS to verify the correct number of pills.  Attempt to account for the missing or extra medication in HMS.  Call SHOMS or facilitators if assistance is needed.  If an adjustment is still needed to correct the inventory count in HMS, choose "Adjust to Actual Inventory (Contact Nurse Coordinator)," adjust the inventory, and then contact your nurse coordinator with details.


Click Here for Screen Shot of Adjust to Actual Inventory